Services

Services, Scope, and Pricing

I keep scope and pricing explicit before any purchase decision. Each service page shows what is included, what is not included, and the right fit for the work.

Live Scope Example

Scully Automations Website

https://scullyautomations.com is used as a customer-facing reference project. This is not demo copy; it is a production scope outcome.

This website is a real production build and a public example of how scoped delivery, operations controls, and support workflows are implemented.

  • Clear service boundaries and pricing reduced pre-sale ambiguity.
  • Owner controls (intake, presence, members, traffic visibility) run live without service downtime.
  • Support and checkout paths are structured for paid delivery instead of generic contact-only funnels.

Mapped Service

Website Build

Upfront tier pricing ($1,250-$4,950)

Scope Demonstrated

  • Multi-page production site with services, legal, support, and conversion routes.
  • Structured offers with clear scope boundaries before checkout.
  • Deployed workflow with GitHub-to-Render auto builds.

Outcome Demonstrated

  • Launch-ready website with customer-facing clarity.
  • Faster path from visitor to scoped request or checkout.
  • Operational handoff structure in place for ongoing updates.
View this service scope →

Mapped Service

Internal Tool Build

$1,490 one-time

Scope Demonstrated

  • Owner-only operations hub for ticket intake policy, presence controls, and member management.
  • Live support console and review/runbook administrative surfaces.
  • Realtime traffic telemetry panel for immediate operational visibility.

Outcome Demonstrated

  • Internal workflow control without code edits for every policy change.
  • Faster support triage and clearer operational oversight.
  • Admin capability ready for future support-staff expansion.
View this service scope →

Mapped Service

Codebase Restructuring

$890 one-time (starting scope)

Scope Demonstrated

  • Separated service scope definitions, offer catalog, and pricing policies into reusable modules.
  • Isolated API surfaces by function (contact, tickets, support chat, dev controls).
  • Standardized route-level ownership for easier maintenance.

Outcome Demonstrated

  • Cleaner code boundaries and lower regression risk during changes.
  • Faster onboarding to project structure for future contributors.
  • Safer iteration velocity across customer-facing and dev-facing features.
View this service scope →

Mapped Service

Security Audit + Remediation Plan

$790 one-time

Scope Demonstrated

  • Owner-only enforcement on dev APIs and dashboard routes.
  • Ticket intake guardrails with account requirement and blocked-email controls.
  • Scoped session/user validation before sensitive actions.

Outcome Demonstrated

  • Reduced abuse surface on support and dev operations endpoints.
  • Improved access control consistency across administrative flows.
  • Clear baseline hardening model for future security expansion.
View this service scope →

Mapped Service

Code Optimization Pass

$590 one-time

Scope Demonstrated

  • Stability fixes applied to high-friction ticket-management inputs.
  • Realtime refresh model reduces manual reload pressure on support views.
  • Dashboard flows tuned for ongoing operational use.

Outcome Demonstrated

  • Improved reliability in day-to-day owner workflows.
  • Lower interaction friction for active support operations.
  • Better baseline responsiveness for iterative feature delivery.
View this service scope →

Pricing Snapshot

Current rates in plain language

Project Payment Terms

100% upfront

Fixed-scope projects are paid up front before implementation begins.

Freelance Base Rate

$95/hour

Base rate used for custom-scope work and any overage calculations.

Complexity-Based Hourly Range

$95-$166/hour

Complexity tiers are used so estimates stay honest and delivery quality stays consistent.

Scope Overage Billing

30 minute increments

If scope goes beyond the agreed boundary, overage is billed in clear time increments.

Support Add-On Tiers

Basic $9.99 / Standard $24.99 / Pro $49.99

Basic, Standard, and Pro support levels include tier-based overage rates.

Trial + Renewal Policy

7-day trial, monthly auto-renew

Cancel at least 48 hours before renewal to avoid next-cycle billing.

Payment Grace Window

3 days

Past-due subscriptions get a short grace period before pause flow.

Website Build Options

Website tiers by size and depth

Website builds are packaged by page count and feature depth so timeline and price stay predictable.

Starter Website Build

Up to 5 pages

Starting from $1,250 with interview.

Typical timeline: 7-10 business days

Includes

  • Responsive marketing site with core pages (Home, About, Services, Contact)
  • Lead/contact form wiring and basic conversion CTAs
  • Performance, accessibility, and launch checklist

DNS + Hosting Inclusion

Down payment: $150 to start onboarding.

  • - Down payment starts DNS and hosting configuration workflow
  • - Domain/hosting vendor charges are billed as pass-through costs up front

Growth Website Build

6-12 pages

Starting from $2,750 with interview.

Typical timeline: 2-3 weeks

Includes

  • Everything in Starter plus expanded service/detail pages
  • Blog or content section with maintainable structure
  • Analytics, conversion event tracking, and SEO baseline setup

DNS + Hosting Inclusion

Down payment: $250 to start onboarding.

  • - Down payment includes migration/cutover planning and managed DNS records
  • - Domain/hosting vendor charges are billed as pass-through costs up front

Scale Website + Portal Build

13-20+ pages or portal-driven scope

Starting from $4,950 with interview.

Typical timeline: 3-5 weeks

Includes

  • Everything in Growth plus advanced page architecture
  • Auth-ready portal surfaces, role-aware flows, and API integration prep
  • Operational handoff documentation and support transition plan

DNS + Hosting Inclusion

Down payment: $400 to start onboarding.

  • - Down payment reserves technical onboarding bandwidth for DNS, SSL, and host cutover
  • - Domain/hosting vendor charges are billed as pass-through costs up front

Payment + Guarantee Policy

Payment and delivery expectations

Payment Terms

  • 100% upfront for fixed-scope project packages.
  • Out-of-scope change requests are billed hourly using complexity-adjusted rates and approved before execution.
  • If DNS + hosting inclusion is requested, onboarding starts after down payment and provider costs are confirmed.
  • Domain and hosting provider charges are pass-through costs billed up front at purchase/renewal.

Scope Delivery Guarantee (Recommended)

No blanket money-back guarantee. Instead, deliverables are guaranteed against the signed scope and acceptance checklist.

  • If a scoped deliverable is missing, it is completed in the included revision/support window at no extra charge.
  • Refund requests are limited to non-delivered scoped items and are prorated by the undelivered portion only.
  • Client-side scope changes, delays, or third-party vendor outages are not refundable.

Full policy details are in the legal hub.

Fixed Scope Services

Pick the right implementation path

Automation Audit

A practical teardown of your operations to identify the highest-return automation opportunities and a safe implementation order.

Price: Waived standalone; included with qualifying higher-tier packages

Turnaround: 2 business days

Problem Focus

You know your workflow is wasting time, but you need a clear plan before paying for implementation work.

Includes

  • Current-state workflow review across intake, fulfillment, and reporting
  • Opportunity scoring by impact, effort, and implementation risk

Scope Guardrail

Includes roughly 2 hours before overage at $128/hour (medium complexity baseline).

Not A Fit Scenario

You need code, integrations, or deployment changes completed immediately this week

View Full Scope

Workflow Sprint

A focused build sprint to ship one high-value workflow end-to-end with reliability controls and documentation.

Price: $699 one-time

Turnaround: 5 business days

Problem Focus

One workflow is slowing operations and needs to be automated quickly with clear ownership and stability.

Includes

  • Process mapping and edge-case identification for one workflow
  • Automation build with retry-safe execution path

Included Perk

Includes Automation Audit kickoff at no extra cost.

Scope Guardrail

Includes roughly 10 hours before overage at $128/hour (medium complexity baseline).

Not A Fit Scenario

Multiple unrelated workflows need to be built in the same sprint

View Full Scope

Internal Tool Build

A scoped internal web tool for operations, approvals, or service delivery workflows with a clean handoff package.

Price: $1,490 one-time

Turnaround: 10 business days

Problem Focus

Your team is running critical operations in chat, spreadsheets, and docs, and needs one focused tool to reduce confusion.

Includes

  • Requirements workshop with role and action mapping
  • MVP interface for one defined internal workflow

Included Perk

Includes Automation Audit kickoff at no extra cost.

Scope Guardrail

Includes roughly 20 hours before overage at $166/hour (high complexity baseline).

Not A Fit Scenario

You want enterprise-wide replacement of every internal system in one phase

View Full Scope

Website Build

Structured website implementation tiers based on site size, page depth, and feature scope, with clear launch ownership.

Price: Upfront tier pricing ($1,250-$4,950)

Turnaround: 7 business days to 5 weeks depending on tier

Problem Focus

You need a production-ready website with clear scope boundaries, practical launch support, and no guessing on what is included.

Includes

  • Tier-based website build matched to page count and scope
  • Mobile-responsive layout and conversion-focused page structure

Included Perk

Includes Automation Audit kickoff at no extra cost.

Scope Guardrail

Includes roughly 16 hours before overage at $128/hour (medium complexity baseline).

Not A Fit Scenario

You expect unlimited redesign and feature expansion under one fixed fee

View Full Scope

Codebase Restructuring

A targeted refactor engagement to clean module boundaries, reduce regressions, and speed up safe delivery.

Price: $890 one-time (starting scope)

Turnaround: 3-5 business days

Problem Focus

Your team is losing time to tangled architecture, duplicated logic, and risky edits that are hard to validate.

Includes

  • Current-state architecture and dependency review
  • Scoped refactor in the agreed high-friction area

Included Perk

Includes Automation Audit kickoff at no extra cost.

Scope Guardrail

Includes roughly 12 hours before overage at $166/hour (high complexity baseline).

Not A Fit Scenario

You expect a full rewrite of every service in a single package

View Full Scope

Container/Sandbox Debug Session

An isolated runtime debugging engagement to reproduce failures safely and deliver clear root-cause findings.

Price: $290 per isolated debug session

Turnaround: 1-2 business days scheduling

Problem Focus

You have production or environment-specific failures that are hard to reproduce and risky to debug directly on live systems.

Includes

  • Isolated debug session with reproducible test path
  • Environment/config and dependency mismatch review

Scope Guardrail

Includes roughly 4 hours before overage at $128/hour (medium complexity baseline).

Not A Fit Scenario

The goal is full infrastructure migration instead of incident-focused debugging

View Full Scope

Code Optimization Pass

A focused optimization engagement for render performance, query behavior, and payload pressure on key routes.

Price: $590 one-time

Turnaround: 3 business days

Problem Focus

Your app works, but response times, rerender pressure, or heavy routes are creating real user and operator friction.

Includes

  • Baseline assessment of selected high-impact routes
  • Targeted optimization implementation for bottleneck paths

Included Perk

Includes Automation Audit kickoff at no extra cost.

Scope Guardrail

Includes roughly 8 hours before overage at $128/hour (medium complexity baseline).

Not A Fit Scenario

Performance goals require full re-architecture across the entire platform

View Full Scope

Security Audit + Remediation Plan

A practical security review with prioritized remediation actions for auth, inputs, secrets, and API protections.

Price: $790 one-time

Turnaround: 3-4 business days

Problem Focus

You need clear security risk visibility and a realistic remediation order instead of generic checklist advice.

Includes

  • Targeted security assessment of scoped application surfaces
  • Severity-ranked findings with concrete remediation actions

Included Perk

Includes Automation Audit kickoff at no extra cost.

Scope Guardrail

Includes roughly 10 hours before overage at $166/hour (high complexity baseline).

Not A Fit Scenario

You need formal compliance certification delivered under this package

View Full Scope

Support Plans

Subscription support tiers (Basic to Pro, max $49.99/mo)

Help Desk Subscriptions

Monthly technical help plans in plain language, from basic to pro, so you always know what help you are paying for.

Model: $9.99-$49.99/month subscription tiers

Best For

Your team needs recurring help and predictable response windows without hiring full-time IT

Tier Snapshot

  • Basic Tech Help$9.99 + $95/h
  • Standard Tech Help$24.99 + $85/h
  • Pro Tech Help$49.99 + $75/h

Escalation

Open live support chat with issue severity and business impact

Renewal + Trial

Monthly auto-renew is enabled by default until canceled. 7-day trial applies to Basic Tech Help.

Start Subscription

Basic Tech Help

Standard Tech Help

Pro Tech Help

View Tier Breakdown

Scope Clarity Matrix

No hidden scope assumptions

Every service has explicit delivery boundaries. You can review what you get, what you need to provide, and what is out of scope before committing.

Automation Audit

You Get

  • Current-state workflow review across intake, fulfillment, and reporting
  • Opportunity scoring by impact, effort, and implementation risk

You Provide

  • One discovery call with a decision-maker who can confirm priorities
  • Current workflow visibility (screenshots, docs, or recorded walkthrough)

Out Of Scope

No implementation work is included in this package

Full scope details

Workflow Sprint

You Get

  • Process mapping and edge-case identification for one workflow
  • Automation build with retry-safe execution path

You Provide

  • Named workflow owner available for milestone approvals
  • Access credentials or sandbox tokens for connected tools

Out Of Scope

No multi-workflow implementation program in this scope

Full scope details

Internal Tool Build

You Get

  • Requirements workshop with role and action mapping
  • MVP interface for one defined internal workflow

You Provide

  • Decision-maker available for weekly scope checkpoints
  • Role list and permission expectations for each user type

Out Of Scope

No enterprise-wide platform migration in this package

Full scope details

Website Build

You Get

  • Tier-based website build matched to page count and scope
  • Mobile-responsive layout and conversion-focused page structure

You Provide

  • Approved brand assets, copy, and policy text before build lock
  • Domain and DNS ownership access for launch cutover

Out Of Scope

No unlimited redesign loops outside scoped revision windows

Full scope details

Codebase Restructuring

You Get

  • Current-state architecture and dependency review
  • Scoped refactor in the agreed high-friction area

You Provide

  • Repository access and working branch strategy
  • Known pain points with recent regression examples

Out Of Scope

No full-system rewrite under this package

Full scope details

Container/Sandbox Debug Session

You Get

  • Isolated debug session with reproducible test path
  • Environment/config and dependency mismatch review

You Provide

  • Runtime logs/errors with timestamps and affected endpoints
  • Access to deployment/runtime configuration relevant to the incident

Out Of Scope

No full rewrite or full re-architecture in this package

Full scope details

Code Optimization Pass

You Get

  • Baseline assessment of selected high-impact routes
  • Targeted optimization implementation for bottleneck paths

You Provide

  • Priority route list ranked by business impact
  • Access to profiling logs, traces, or reproducible slowdown context

Out Of Scope

No full platform rewrite under this package

Full scope details

Security Audit + Remediation Plan

You Get

  • Targeted security assessment of scoped application surfaces
  • Severity-ranked findings with concrete remediation actions

You Provide

  • Application/repo access to scoped surfaces under review
  • Environment and deployment context for risk assessment

Out Of Scope

No guaranteed compliance certification in this package

Full scope details

Help Desk Subscriptions

You Get

  • Clear, step-by-step help when things get confusing
  • Troubleshooting for apps, automations, and integrations

You Provide

  • Primary support contact for triage approvals and scheduling
  • List of covered systems and tools during onboarding

Out Of Scope

No fully managed 24/7 monitoring team

Full scope details

Automation 101

When automation helps and when it does not

Good Reasons To Automate

  • Automate tasks that repeat the same way and consume real staff time
  • Use automation to reduce handoff delays and manual copy/paste errors
  • Automate reporting and alerts so teams can focus on decisions

Bad Reasons To Automate

  • Automating an unstable process that changes every day
  • Trying to replace all human review in workflows that need judgment
  • Building automation just for trend value without measurable business impact

Caution: Automation should make operations simpler, not harder. Stabilize process first, then automate the repeatable parts.

What I Do

Capability areas

Automation Systems

  • Lead routing and qualification flows
  • Client onboarding and fulfillment automation
  • Reporting pipelines and scheduled summaries

Integration Work

  • Stripe, Airtable, Notion, Slack, Discord, Google Workspace integrations
  • Webhook and API orchestration with retry-safe handling
  • Data sync and event-driven triggers between tools

Internal Tools

  • Operations dashboards and approval flows
  • Support and customer management interfaces
  • Role-aware internal utilities with clear handoff docs

Delivery Model

How projects are run

1) Scope First

I lock scope in writing with clear outcomes before any build work starts.

2) Build In Milestones

I ship in checkpoints with direct updates so decisions are made before they become delays.

3) Launch + Handoff

You get walkthroughs, documentation, and a support window so your team can run what gets delivered.

Optional Checkout Layer

Direct checkout is optional

I usually start with scope intake first. Direct checkout can be enabled when you want instant purchase without a prior scope call.

Automation Audit

Popular

Included kickoff audit for qualifying higher-tier project packages.

The standalone audit checkout is waived. Audit analysis is bundled into qualifying higher-tier implementation engagements.

Best for: Teams unsure where to start or what to automate first.

Waived standalone

2 business days

Expected outcomes

  • Clear priority list of high-impact automation targets
  • Effort and risk estimates before spending on development
  • Defined next sprint plan with implementation order
  • Included at no extra cost when a qualifying higher-tier package is selected

Deliverables

  • 45-minute discovery call
  • Automation opportunity map
  • Prioritized action plan with effort estimates
  • 7-day async support for implementation questions when bundled with qualifying higher-tier services
  • Optional support tiers: Basic Tech Help ($9.99/mo), Standard Tech Help ($24.99/mo), Pro Tech Help ($49.99/mo)

Typical stack

NotionAirtableGoogle WorkspaceSlackZapier/Make

Not included

  • - No workflow implementation in this package
  • - No custom app development in this package
View Full Scope
Request This Scope

Automation Audit is waived as a standalone checkout and included as a kickoff perk in qualifying higher-tier project packages.

Workflow Sprint

Ship one revenue-impacting workflow quickly.

We build and launch a single high-value automation end-to-end with handoff docs.

Includes Automation Audit kickoff at no extra cost.

Best for: A single bottleneck workflow that is costing time every week.

$699 one-time

5 business days

Expected outcomes

  • One production automation running reliably
  • Manual steps reduced or removed for one critical process
  • Monitoring alerts for failures and retries

Deliverables

  • Process mapping and technical design
  • One production-ready automation workflow
  • Basic monitoring + failure notifications
  • Walkthrough video and docs
  • Optional support tiers: Basic Tech Help ($9.99/mo), Standard Tech Help ($24.99/mo), Pro Tech Help ($49.99/mo)

Typical stack

ZapierMaken8nStripeAirtableWebhooks/APIs

Not included

  • - No multi-workflow program in this package
  • - No full custom web app build in this package

Internal Tool Build

Get a custom internal tool your team can use immediately.

A scoped web-based internal tool for operations, reporting, or customer support workflows.

Includes Automation Audit kickoff at no extra cost.

Best for: Operations teams that need a focused internal app quickly.

$1,490 one-time

10 business days

Expected outcomes

  • Internal tool replacing repetitive manual coordination
  • Clear role-based flow for core team actions
  • Handoff-ready code and operating docs

Deliverables

  • Requirements workshop
  • MVP web app with auth-ready structure
  • Deployment + handoff checklist
  • 14-day post-launch support
  • Optional support tiers: Basic Tech Help ($9.99/mo), Standard Tech Help ($24.99/mo), Pro Tech Help ($49.99/mo)

Typical stack

Next.jsTypeScriptNodePostgres/SupabaseStripe/API integrations

Not included

  • - No enterprise-wide platform migration in this package
  • - No multi-product roadmap implementation in this package

Website Build

Launch-ready website tiers by size and scope.

Tiered website implementation packages for starter, growth, and scale launches with clear deliverables and handoff.

Includes Automation Audit kickoff at no extra cost.

Best for: Businesses needing clear website scope and practical launch ownership.

$1,250-$4,950 upfront

7 business days to 5 weeks

Expected outcomes

  • Website scope matched to page count and complexity tier
  • Clear launch plan with mobile responsiveness and conversion basics
  • Optional DNS/hosting onboarding support with documented handoff

Deliverables

  • Website tier selection and scoped implementation plan
  • Responsive production-ready site with launch checklist
  • Optional DNS/hosting inclusion workflow with down payment
  • 14-day post-launch support
  • All project package fees are billed upfront before implementation starts

Typical stack

Next.jsTypeScriptTailwindVercel/RenderDNS + SSL onboarding

Not included

  • - No unlimited redesign/feature requests outside scoped revisions
  • - No unmanaged third-party vendor ownership by default

Codebase Restructuring

Clean boundaries and reduce delivery friction.

A focused refactor package for maintainability improvements, boundary cleanup, and safer future releases.

Includes Automation Audit kickoff at no extra cost.

Best for: Teams slowed down by fragile modules, recurring regressions, and unclear ownership boundaries.

$890 one-time

3-5 business days

Expected outcomes

  • Cleaner module boundaries and reduced change risk
  • Lower regression pressure during normal feature work
  • Actionable next-phase refactor priorities

Deliverables

  • Scoped architecture and dependency hotspot review
  • Targeted restructuring implementation
  • Before/after boundary summary
  • 14-day stabilization support window

Typical stack

Next.jsTypeScriptNodePrismaAPI/route modules

Not included

  • - No full-system rewrite in this package
  • - No unrelated feature expansion outside scoped refactor areas

Container/Sandbox Debug Session

Reproduce runtime failures safely and fast.

Isolated debug session to capture root cause, remediation order, and post-fix validation steps.

Best for: Environment-specific failures, deployment breakages, and hard-to-reproduce production issues.

$290 per session

1-2 business days scheduling

Expected outcomes

  • Reproducible failure path in isolated runtime
  • Verified root-cause summary
  • Prioritized remediation sequence with risk notes

Deliverables

  • Isolated debug session report
  • Root-cause + remediation order
  • Post-fix verification checklist
  • 7-day clarification support window

Typical stack

Docker/runtime parityConfig diff checksDependency validationLog-based triage

Not included

  • - No full infrastructure migration in this package
  • - No unmanaged ongoing DevOps/SRE staffing

Code Optimization Pass

Tune high-impact routes and components.

Targeted optimization for render pressure, query behavior, and payload performance bottlenecks.

Includes Automation Audit kickoff at no extra cost.

Best for: Apps that are stable but slow on key customer or owner workflows.

$590 one-time

3 business days

Expected outcomes

  • Measured speedup on scoped bottleneck paths
  • Reduced rerender and payload overhead
  • Clear optimization backlog for next phase

Deliverables

  • Baseline and bottleneck assessment
  • Scoped optimization implementation
  • Before/after performance summary
  • 14-day tuning follow-up window

Typical stack

Next.js profilingQuery tuningPayload trimmingClient render optimization

Not included

  • - No full architecture rewrite in this package
  • - No unrelated feature delivery outside optimization scope

Security Audit + Remediation Plan

Find real risk and fix in the right order.

Focused security review with prioritized remediation guidance across auth, inputs, secrets, and API protections.

Includes Automation Audit kickoff at no extra cost.

Best for: Launch hardening and post-launch risk control with practical remediation sequencing.

$790 one-time

3-4 business days

Expected outcomes

  • Severity-ranked findings tied to real app surfaces
  • Prioritized remediation roadmap by impact/effort
  • Clear implementation guidance for top risks

Deliverables

  • Scoped security findings report
  • Prioritized remediation plan
  • Implementation guidance notes
  • 14-day remediation clarification window

Typical stack

Auth/session reviewInput validation reviewAPI protection checksSecrets handling audit

Not included

  • - No formal compliance certification under this package
  • - No unmanaged 24/7 SOC operations

Basic Tech Help

Simple monthly support in plain language.

A low-cost subscription for non-urgent troubleshooting, setup questions, and practical guided support.

Best for: Occasional issues, setup confusion, and general technical guidance.

$9.99/month

72h response target

Expected outcomes

  • Clear step-by-step troubleshooting guidance
  • Faster issue resolution than ad hoc support requests
  • Predictable monthly support coverage

Deliverables

  • Up to 2 support hours per month
  • Live dashboard chat + email follow-up
  • Monthly issue summary and next-step notes

Typical stack

WindowsLinuxWeb appsAutomation workflowsIntegrations

Not included

  • - No 24/7 monitoring or managed operations staffing
  • - No unlimited custom development in support pricing

Standard Tech Help

Faster response with regular monthly support.

A priority support subscription with stronger response targets and one scheduled support call each month.

Best for: Users who need regular support and faster handling when work is blocked.

$24.99/month

24h response target

Expected outcomes

  • Priority queue handling for blocked workflows
  • One scheduled support session each month
  • Better continuity across recurring issues

Deliverables

  • Up to 6 support hours per month
  • Priority live chat + one scheduled support call
  • Monthly optimization and stability notes

Typical stack

WindowsLinuxWeb appsAPI integrationsAutomation platforms

Not included

  • - No 24/7 on-call managed services
  • - No full rebuild projects included in tier pricing

Pro Tech Help

Highest-priority monthly support coverage.

Top-tier subscription for high-impact incidents requiring same-day queue priority and live troubleshooting support.

Best for: Teams that need fast response when critical systems fail.

$49.99/month

Same-day priority queue

Expected outcomes

  • Same-day queue priority for high-impact incidents
  • Remote live troubleshooting sessions
  • Post-incident prevention guidance

Deliverables

  • Up to 12 support hours per month
  • Priority escalation + live chat + troubleshooting sessions
  • Monthly reliability and prevention recommendations

Typical stack

WindowsLinuxProduction web appsAutomation systemsIntegration stacks

Not included

  • - No unmanaged third-party vendor ownership
  • - No unlimited architecture rebuilds under subscription pricing

Need custom scope or timeline?

If your use case needs custom architecture or phased delivery, send project details and I will reply with a practical plan.

Start custom scope request